Supported housing
Move-on plans: preparing to leave supported housing
What a move-on plan is in supported housing, what it should cover, and how to use it to leave well and move to your own place when you are ready.
6 min read
Guides & advice
Clear help for finding a supported home
Practical guides on supported housing, benefits and your rights. No jargon, just plain English.
62 guides
Moving on
Moving on from supported accommodation: remembering home
A practical guide to leaving supported accommodation, preserving meaningful memories and preparing for the next chapter safely.
7 min read
Your rights
What to do if a listing looks unsafe or misleading
How to spot a listing that looks unsafe or misleading, how to report it on Signpost, and where to get help if you are worried.
5 min read
Your rights
What to do if you are asked for money before viewing
Why you should never pay before seeing a room, what a legitimate request looks like, and the steps to take if someone pushes for money up front.
5 min read
Moving on
Getting furniture on a low budget
Practical ways to furnish a new home cheaply, including charities, grants and reuse schemes, without getting into debt.
5 min read
Moving on
Setting up utilities in a new home
A plain guide to setting up gas, electricity, water, broadband and council tax when you move into a new place, and how to avoid overpaying.
6 min read
Practical guides
How to keep track of your housing enquiries
A simple way to keep on top of the rooms you have enquired about, so nothing slips through the cracks while you search.
4 min read
Practical guides
How to explain your situation to a housing provider
How to talk to a landlord or provider about your circumstances, so you come across as reliable and get a fair chance.
5 min read
Your rights
How complaints work in supported accommodation
How to make a complaint about supported accommodation, what a good complaints process looks like, and where to go if it is not resolved.
5 min read
Your rights
Housing discrimination and benefit-supported tenants
What counts as housing discrimination against people on benefits, why blanket bans can be unlawful, and what you can do about it.
6 min read
For providers
How supported accommodation providers can use Signpost
How supported and exempt accommodation providers can list placements on Signpost, show support levels and referral routes, and reach the right people.
6 min read
For providers
Show Universal Credit and Housing Benefit clearly
How providers can present Universal Credit and Housing Benefit information on a listing so the right people enquire and fewer are put off.
5 min read