Most listings are genuine, but now and then one looks wrong. It might make claims that do not add up, hide the real cost, or feel unsafe. Reporting it helps keep you and other people searching safe.
Signs a listing may be unsafe or misleading
- •Photos that look copied or do not match the description.
- •A price that seems too good for the area.
- •Pressure to pay or commit before viewing.
- •No clear area or contact process.
- •Claims about support or benefits that seem misleading.
- •Anything that makes you feel unsafe.
How to report a listing on Signpost
Every listing has a Report option. Open the listing, use the report link, choose the reason that fits and add a short note. The Signpost team reviews reports and can take a listing down if needed. You do not have to give lots of detail, just enough to explain the concern.
What happens after you report
Reports go to the Signpost team to review. Reporting a listing does not contact the advertiser, so you can flag a concern without a confrontation. If several people report the same listing, it gets looked at sooner.
If you feel unsafe
Your safety comes first. Do not visit a place that feels unsafe, and never go alone to a viewing without telling someone where you are. If you think a listing is part of a scam, our guide on avoiding housing scams explains the next steps, and you can report scams to Action Fraud.
Get advice if you are unsure
If you are not sure whether a listing is genuine, or you have had a bad experience, Citizens Advice and Shelter can help. You can also read what a provider should tell you upfront so you know what a good listing looks like.
This guide is general information. In an emergency, contact the police.