Most landlords and providers are genuine. Scammers are not, and they often target people who are under pressure to find somewhere fast. Knowing the warning signs keeps you safe and stops you losing money you cannot afford to lose.
How room scams usually work
A typical scam uses a room that looks great and a price that feels too good. The person asks you to pay a deposit or a holding fee before you have seen the place, often by bank transfer. Once you pay, they disappear. Some use photos copied from other adverts and never had a room at all.
Red flags to watch for
- •You are asked to send money before viewing the room.
- •The person refuses or keeps avoiding letting you see the property.
- •You feel pressured to pay quickly so you do not lose it.
- •There is no clear address, or the address does not match the photos.
- •The photos look like a show home and appear on other websites.
- •They only want payment by bank transfer, gift card or cash.
- •There is no written agreement.
Simple steps to stay safe
- •Never pay before you have seen the room in person or on a live video call.
- •Do not send money by bank transfer to someone you have not met.
- •Check the address exists and matches the photos.
- •Ask for a written agreement and read it before paying anything.
- •Trust your instincts. If it feels wrong, walk away.
Message providers through the platform
On Signpost you can search listings and message providers directly through your account, so the conversation stays in one place. Keeping contact and any documents in the thread gives you a record if anything looks off. Our guide on what to ask before viewing a room helps you check a place properly.
If you think you have been scammed
Contact your bank straight away if you have paid money, since they may be able to help. Report the scam to Action Fraud, and tell the website where you saw the advert so they can take it down. You can also get free advice from Citizens Advice.
This guide is general information. If you are in immediate danger, contact the police.