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Documents you may need before moving into a room

By the Signpost team5 min read

When you find a room, having your documents ready makes everything faster. Not every provider asks for the same things, but it helps to know what might come up so you are not caught out.

Documents you may be asked for

  • Photo ID, such as a passport or driving licence
  • Proof of benefits, such as a Universal Credit statement
  • Proof of income if you are working
  • A reference from a previous landlord or a support worker
  • Your National Insurance number
  • Bank details for paying rent

If you are missing documents

Do not panic if you do not have everything. Many people do not, especially if they have moved around or been homeless. There are ways to sort each one out.

If you have no ID, our guide on how to get ID when you have none walks through your options. If you cannot find your National Insurance number, read how to find your National Insurance number. If you have no bank account, see how to open a bank account with no fixed address.

References when you have none

If you cannot give a landlord reference, a support worker, social worker or a professional who knows you can often provide one instead. Being upfront about your situation usually works better than hiding it.

What to do next

  • Gather what you already have in one place.
  • Start sorting anything missing early, since some take time.
  • Ask the provider exactly what they need before you view.
  • Keep digital copies on your phone so they are easy to share.

Helpful links

These links open official government and advice websites in a new tab.

Frequently asked questions

What if I have no photo ID?

There are ways to build up proof of identity over time, and some providers are flexible, especially supported housing. See our guide on getting ID when you have none.

Do I always need a landlord reference?

No. If you cannot provide one, a support worker or another professional who knows you can often give a reference instead.

Should I keep copies of my documents?

Yes. Keep clear photos or scans on your phone so you can share them quickly when a provider asks.

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