No DSS is an old phrase some landlords and adverts still use to mean they will not rent to people on benefits. If you claim Universal Credit or Housing Benefit and you keep hitting it, it is worth knowing where you stand.
Why blanket No DSS bans can be unlawful
Courts in England have found that refusing to rent to someone just because they claim benefits can be unlawful discrimination, because it can indirectly discriminate against women and disabled people, who are more likely to rely on benefits. A blanket No DSS rule, applied to everyone on benefits, is on shaky legal ground.
This does not mean a landlord has to accept every applicant. They can still carry out normal checks, like affordability and references. What they should not do is rule you out purely because you receive benefits.
What you can do
- •Ask the landlord to assess you as an individual, not to apply a blanket ban.
- •Offer what you can, such as a guarantor, references or proof you manage your rent.
- •Keep a record of any advert or message that says No DSS.
- •Get advice from Shelter or Citizens Advice if you want to challenge it.
Focus your search where you are welcome
You do not have to spend your energy on landlords who do not want benefit claimants. Plenty of providers welcome them. On Signpost you can filter for Housing Benefit accepted, Universal Credit accepted and DSS considered listings. Our guide on DSS friendly housing goes into more detail.
If you want to challenge it
If you believe you have been turned away only because you are on benefits, Shelter and Citizens Advice can advise you on your options, including making a complaint. Keep any evidence, such as screenshots of the advert or messages.
This guide is general information, not legal advice. Rules can change, so check official guidance or speak to an advice organisation.