← All guidesPractical guides

How to keep track of your housing enquiries

By the Signpost team4 min read

When you are searching hard, it is easy to lose track of which rooms you have messaged, who replied, and what they said. A simple system keeps you on top of it and saves you missing a good place.

Keep your messages in one place

On Signpost, when you message a provider through your account, the conversation stays in your messages. That means every enquiry, reply and detail is saved in one thread, so you are not hunting through texts and emails.

Note the key details

  • The rent and whether bills are included
  • Whether they accept your benefits
  • When it is available
  • Any viewing date you have agreed
  • Whether you are waiting on a reply

Save the places you like

Use the save feature to keep rooms you are interested in, so you can come back to them. Your saved listings are all in one place, which makes it easy to compare.

Follow up politely

If you have not heard back in a few days, a short, polite follow up is fine. Providers get a lot of enquiries, so a nudge can help. Keep looking at other options while you wait rather than pinning everything on one place.

What to do next

Search rooms, message providers through your account, and save the ones you like. Everything stays in one place so nothing slips through. Start on search or try the guided browse.

Frequently asked questions

How do I keep my enquiries organised?

Message providers through your Signpost account so every conversation stays in one thread, and save the rooms you like so you can compare them later.

Should I follow up if I hear nothing?

Yes. After a few days a short, polite follow up is fine. Providers get lots of enquiries, so a nudge can help, but keep looking at other options too.

Can I compare saved rooms?

Yes. Rooms you save appear together in your saved listings, which makes it easy to compare rent, benefits and availability.

Start searching

Find rooms, message providers and save your favourites in one place.

Search accommodation